How We Work
Argus strives towards the highest possible standards in its business operations.
Methodology
Argus uses a market-appropriate methodology to assess prices in the markets it covers. Argus consults with the range of participants involved in different markets and publishes methodologies for each price report on its website.
Each methodology is reviewed regularly to ensure that it always meets the needs of market participants and is in line with industry practice. Argus seeks to reflect the way markets are traded, rather than impose its own view.
Compliance and Ethics
Argus operates a rigorous and transparent controls framework to govern its price reporting activities. This is underpinned by its global compliance policy, which can be downloaded below, and which includes an ethics policy and a business continuity plan. The company’s Global Compliance Officer oversees the compliance framework, including a rolling programme of internal audits to ensure compliance with stated methodologies and policies.
The Argus global compliance policy Download as a PDF.
Complaints
Argus has a formal Complaints’ Handling procedure, which can be found on page 7 of the global compliance policy.
For further information on this policy and any compliance issues, please contact Argus at: compliance@argusmedia.com.